Privacy Policy.

Your privacy is important to the Dickson Group, and we take the greatest care when using your information.

Personal Data

1. The Dickson Group shall collect and use the Customer’s personal data for any of the following purposes, including but not limited to:
   1. the registration of the Vehicle with the relevant transportation authorities, including but not limited to the Land Transport Authority;
   2. sharing of the Customer’s personal data with the Dickson Group, its related corporations and contractors, whether within Singapore or overseas, and/or insurance/financing companies, so as to provide the necessary services (e.g. warranties, loans, insurance, etc.) for the Vehicle to the Customer;
   3. sharing of the Customer’s personal data with financial institutions and insurance companies, on the Customer’s behalf, in order for the Customer to obtain financing for the purchase of the Vehicle and the insurance on the Vehicle, or — when necessary — to obtain the loan amounts outstanding from financial institutions on the Customer’s behalf so as to assist the Customer in effecting the Vehicle loan redemptions;
   4. sharing of Vehicle data and updating the Dickson Group’s after-sales service records. The relevant personal data shall be used by the Dickson Group, its appointed after-sales service dealers, agents and sub-contractors and/or its related corporations whether within or outside Singapore to provide the relevant after-sales service and/or to repair the Vehicle, and to communicate with the Customer on any matter relating to the provision of the services in general, including notifying the Customer by any means (including SMS or WhatsApp) of the next/subsequent date/mileage for routine service for the Vehicle;
   5. administrative, research and analysis purposes to enable it to monitor and improve the services it provides; and
   6. organising events for the Customer, and informing the Customer of such events by any means (including SMS, WhatsApp, phone call, fax, magazines or brochures) of any new products, promotions or services provided by the Dickson Group.
2. The Dickson Group shall also disclose the Customer’s personal data:
   1. to its service providers — for example, providers of web hosting or maintenance services — for the purpose of supplying itself with the inter-connected servers and/or website links with the relevant authorities;
   2. to its customer service agencies whether within or outside Singapore for administrative, research and analysis purposes to enable it to monitor and improve the services it provides;
   3. to the Dickson Group’s service providers and/or its related corporations and contractors whether within or outside Singapore for the purpose of organising events for the Customer, and to inform and send to the Customer by any means (including SMS, WhatsApp, phone call, fax, magazine or brochures) any new products, promotions or services provided by the Dickson Group whether within or outside Singapore;
   4. to the Dickson Group’s business partners for the purpose of carrying out product promotions and responding to any of the Customer’s enquiries.
3. The Dickson Group shall retain the Customer’s personal data either for the period of the business relationship or for the requisite retention periods as stipulated in any contractual arrangements or under any applicable law, whichever is later.
4. If the Dickson Group amends any provision, it will notify the Customer via e-mail and may place notices on the Dickson Group’s website. The Dickson Group’s email to the Customer shall require the Customer’s consent to its change of use of the Customer’s personal data. Continued use of the Dickson Group’s services shall signify the Customer’s agreement to any such changes.
5. The personal data the Customer provides may be transferred outside Singapore for surveys and research purposes conducted with the objective of enhancing the Customer’s satisfaction.
6. The Customer shall have a right to request a copy of the personal data the Dickson Group holds about the Customer, and information about the ways in which the Customer’s personal data has been or may have been used or disclosed within a year before the date of the Customer’s request. If the Customer wishes to exercise this right, the Customer shall complete the Dickson Group’s prescribed form and/or:
   1. put the request in writing and indicate whether they would like a copy of their personal data, or information about the ways in which their personal data has been or may have been used or disclosed during the past year, or both;
   2. include proof of identity and address (e.g. a copy of the Customer’s driving licence and a recent credit card bill); and
   3. specify the personal data they want access to, including any account or reference numbers where applicable.

   The Dickson Group shall reply to the Customer as soon as reasonably possible upon receipt of the Customer’s request.

7. The Customer shall pay an amount to access their personal data in the manner stated.
8. The Customer shall have the right to correct any inaccuracies in their personal data free of charge. If the Customer wishes to exercise this right, the Customer shall:
   1. put the request in writing;
   2. provide the Dickson Group with enough information to identify themselves (e.g. account number, username, registration details); and
   3. specify the information that is incorrect and what it should be replaced with.

   The Dickson Group shall reply to the Customer as soon as practicable upon receipt of the Customer’s request.

9. The Customer’s access or correction request will not be granted as of right; the Dickson Group’s ability to accede to the request is subject to the prohibitions and exceptions set out (or which may be set out) in the Singapore Personal Data Protection Act (“PDPA”) and its accompanying regulations.
10. The Customer shall have the right to ask the Dickson Group to stop collecting, using or disclosing their personal data for any of the abovementioned purposes. If the Customer wishes to exercise this right, the Customer shall complete the Dickson Group’s prescribed form and/or:
    1. put the request in writing by way of an email sent to the Dickson Group;
    2. provide the Dickson Group with their name, NRIC number, mobile number, email and Vehicle registration number to identify the Customer; and
    3. if the objection is not to direct marketing in general but to direct marketing by a particular channel (e.g. voice call, SMS, WhatsApp, fax, mailers or email), specify the channel they are withdrawing consent to.
11. In the event that the Customer withdraws consent to the collection, use or disclosure of their personal data such that it materially affects this Agreement and renders the Dickson Group unable to (or such that it becomes difficult for the Dickson Group to) perform or properly perform or discharge its obligations under this Agreement, at law, or under the warranty undertakings, the Dickson Group may at its discretion be entitled to terminate this Agreement with the Customer.
12. The obtaining of the Customer’s consent for the collection, use or disclosure of their personal data under this clause is subject to the exceptions set out (or which may be set out) in the PDPA.
13. The Customer shall address all communications pertaining to Personal Data to: